Block lists can have negative implications, as they may block a significant amount of content that is actually valuable to brands. This indiscriminate method of screening content may inadvertently remove beneficial aspects of the brand’s advertising presence.
These lists can block a lot of content related to Diversity, Equity, and Inclusion (DEI). Brands often invest in promoting and supporting DEI initiatives, but block lists can counteract these efforts by cutting off DEI-related content, negatively affecting both publishers and content creators.
Block lists often block news content extensively. This can result in the exclusion of quality journalism, a crucial element for informed audiences and a healthy society. This blocking can be detrimental not only for the brands but also for the consumers who look for reliable and quality news content.
Block lists can prevent high-quality, attention-grabbing content from reaching audiences. In the pursuit of avoiding inappropriate content, block lists may end up filtering out content that aligns with a brand’s values or that can effectively draw consumer attention. This overzealous filtering may lead to lowered media costs and can negatively impact a brand’s visibility and reach.
Contextual intelligence offers brands the ability to customize their content filtering based on their specific needs and preferences. It allows brands to distinguish between content that aligns with their values and image, and content that does not. This level of control can lead to a more personalized, and thus effective, approach to brand safety.
Block lists can be indiscriminate, potentially blocking high-quality content or content that aligns with a brand’s values. Contextual intelligence mitigates this risk by allowing for more nuanced control, reducing the likelihood of inadvertently blocking content that could be beneficial to the brand.
Contextual intelligence tools understand the context of the content in which an ad is placed, making sure it aligns with the brand’s identity and values. This can help prevent a brand’s ads from appearing next to content that could be damaging to its reputation, like hate speech or negative news about the brand.
Different brands may have different thresholds for the types of content they’re comfortable being associated with. Contextual intelligence allows brands to specify the kinds of content that align with their values and goals, ensuring their advertisements aren’t shown next to content they deem inappropriate. This supports the brand’s image and mission, allowing for more effective advertising.
Each retail platform operates as a “walled garden,” holding onto its data and sharing only selective information. For instance, if a customer is identified as a “new buyer” on Amazon, it doesn’t mean they’re new to the product or brand – they may just be new to Amazon. This makes the data obtained from each platform potentially biased and not representative of the overall consumer behavior.
There’s no current method to seamlessly connect or integrate data from various platforms. As a result, brands can’t develop a complete understanding of their customers’ multi-channel behavior.
As customers aren’t strictly loyal to one platform, they may appear as buyers on several platforms. This makes it hard for brands to differentiate between truly new customers and existing ones who are just shopping on a new platform.
Without a unified view of customer behavior across platforms, brands may end up targeting the same customer multiple times across different channels. This leads to inefficient use of marketing budget and could also lead to audience fatigue.
If brands use multiple platforms with the same target audiences, they might be over-targeting the same individuals, resulting in a potential waste of resources.
Brands find it challenging to identify platforms that will help them reach new customers who aren’t available on their current platforms.
Given these challenges, brands must experiment with different strategies and continually iterate based on their results. This process can be time-consuming and complex, with no guaranteed formula for success.
Brands need to master both the ‘science’ of leveraging data for modeled audiences, and the ‘art’ of understanding the right creative context for their advertising. This requires an understanding of both data and human behavior, which can be tricky.
The next step involves selecting additional platforms that cater to niche audiences or specific market segments. For instance, a platform could be a strong regional player that dominates a particular market, or it could be a unique channel like the ‘dollar’ channel, where shoppers from specific demographic backgrounds (like C&D counties) shop.
This helps brands to tap into audiences that they may not reach through the larger platforms. As a result, brands can reach new customer segments without diluting their marketing budget across too many platforms.
One of the challenges of working with multiple platforms is the risk of audience overlap. If the same audience is targeted on multiple platforms, brands could waste their resources and risk over-exposing their audience to their messaging. By focusing on a few major platforms and using niche platforms for specific segments, brands can better manage this overlap.
This process is not straightforward. It involves testing different approaches, learning from the outcomes, and iterating the strategy based on the results. The goal is to balance the art and science of advertising – using data to make informed decisions while also considering the context and creative aspects of advertising.
Brands should understand and utilize the strengths of each platform. For example, after an Amazon advertising campaign around Halloween exceeded expectations, a brand was able to bring new customers into the Amazon ecosystem and then use Amazon’s own targeting tools to reach them again.